7 IT Metrics That Matter Most
CIO, September 2nd, 2021
September 12, 2021,
Volume 282, Issue 2

As the number of IT metrics multiply, it's important to zero in on the key indicators that offer at-a-glance insights on essential enterprise functions

John Edwards writes in CIO, "Metrics are essential tools that help IT leaders focus their teams and resources on important core business areas, such as transformation and operations. Yet while highly useful, metrics can also be dangerous when improperly used. It's easy, for instance, to rely on the wrong metric to track a specific operation, a mistake that can lead to inaccurate or misleading results. Complicating things is the constant flow of new metrics, many of which have yet to prove their long-term value..."

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