How do you measure the success of digital transformation efforts? Ask these real-world questions when building digital transformation metrics
"Just about every company understands the importance of digital transformation in 2021,"
opines Andrew Butt in The Enterprisers Project.
"From surging online consumer activity to the digital tools that can drastically improve communication, collaboration, and productivity, it's clear that the companies that fail to digitize their operations and services will be at a severe competitive disadvantage.
But for a company's digital transformation work to be deemed successful, you will need to assess several key performance indicators. An effective digital transformation isn't a box companies can check: It's an ongoing process that requires constant evaluation and adjustment..."
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